This page will answer most questions you will have.
Your privacy is important to us. We do not sell, give out, or otherwise distribute your personal information. The only reason we would contact you would be to inform you of new products, or an address or phone number change. We do not store your information where it can be accessed from thr internet.
We have spoken to many other businesses, as well as experimenting with a few services, and have not found any system suitable for our needs. Some cannot handle all the personalized information we need, some mix the information for the books if ordering more than one book, some had a problem with multiple shipping addresses and none offered the security we offer when filling out the book information. We feel more comfortable knowing no prying eyes can see your child's information during the transaction like we have set it up!
Each book is individually laser printed with the information provided by you for each child.
Each book is assembled using the patented Safety Bind System. This system uses a steel channel to hold the pages together, because after time, staples can come loose and pose a hazard to curious little fingers.
Each book is approximately 36 pages 18 pages of text, 18 pictures. Some of the newer books are a few pages less, as are the specialty titles such as The Wedding Book, Graduation Book, Mother Appreciation Book and Retirement book.
Each and every Create-A-Book has a glossy hard cover for years of enjoyment. Just wipe with a damp cloth to clean.
Each book is approximately 6 by 9 inches. The Jumbo fantasy works books are 8 1/2 by 11, and sticker books are approximately 6 by 10.
We frequently make two or more copies of our baby books for our customers. Some people buy copies for Grandparents, God Parents, or just to store one for the next generation to see. Call for special prices on this option
Not if they are being shipped to the same address. If the books are going to multiple addresses, there is an additional charge for each address. Contact us if you need ship to more than 2 addresses for rates.
Orders shipped to an address within New York State are subject to the appropriate N.Y. sales tax including tax on the shipping/handling charges. All out of state shipments are not subject to tax at this time.
You can order in a secure environment thanks to our use of SSL(Secure Socket Layers) provided by our server, Precision Web Hosting.
Although NO transaction is 100% secure, there is actually less chance of an order from our page being seen
than there is if you order items over the phone or by mail from ANY company! As you submit
information, it is protected from prying eyes during the transaction(as long as the lock shows).
Click here to learn about SSL from Webopedia Close the new window when done.
We want all our customers to be completely satisfied, so for a $5.00 fee, we will attempt to disassemble, reprint, reassemble and reship your book. However, this is not always successful and if the cover needs to be replaced, there will be a $5.00 additional charge. You will be called if this charge applies to your book.
This does not happen often as we proof read each book twice before assembly, but in the event it does, we will correct it at no charge to you. Just call us for a return number so we know it's coming back and know what correction needs to be made.
We accept Visa, MasterCard American Express or Discover for payment. For your safety, we need to verify the billing address on the account.
Shipping is approximately three weeks from the time we recieve your order if paying by check. For faster service, please use your credit card or money order. These orders normally ship within 5 business days.
Yes you can! You will need to use your credit card to order this way. Please have the order form completely filled out before calling so you know you have all the information needed, and please allow us enough time to read all the information back to you.
Yes you can. We do not leave the fax machine on, so you do need to call first. If you wish, we can call back to confirm your order. We also have secure online ordering....Please be sure the 'lock' is closed on your browser.
We do not sell or distribute our customer information to anyone. Your privacy is very important to us. We will only call if we have questions with your current order only.
Yes we do, check out our International information page.